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A CROSSCHQ CUSTOMER CASE STUDY
How Upwork fully staffed a new sales office in 90 days with Crosschq
About Upwork
Upwork, the largest global freelancing website offers enterprises reliable access to a pool of quality talent. With millions of jobs posted on Upwork annually, freelancers are earning money by providing companies with over 8,000 skills across more than 70 categories of work. In order to support their community of freelancers, their team, their customers and their platform, Upwork turned to Crosschq’s automated referencing and talent sourcing solution to help them hire and retain the best talent.
While Crosschq expedited Upwork’s already existing hiring process, a bit of magic happened when they decided to do candidate reference checks before they brought in finalists for in-person interviews.
Industry:
Software & Technology
Location:
180 Countries
Company Size:
Mid-Market, 17 Million Users
Products
Crosschq 360
The Solution
Reference Checks Before In-Person Interview.
Upwork was already using Crosschq for reference checking and talent sourcing. But to further distill their candidate pool, they did their candidate reference checks BEFORE their in-person interviews. This was a game changer.
Not only did Crosschq’s Human Intelligence Platform provide insights that filtered out candidates that weren’t an ideal match, but the data made the interviews much more robust and impactful.
Furthermore, through Crosschq’s reference opt-in feature, they were able to turn references into qualified active candidates for their other open roles. Time was better spent, desired outcomes were achieved and a new, streamlined hiring process was established at Upwork.
Crosschq gathers direct insights from people,
for people and transforms those insights
into powerfully
predictive data
that helps us ensure a
great job match.
Dan Collins
Director of Talent Acquisition
Upwork
Take the Guesswork
Out of Hiring
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