Interview Questions for CNAs (Certified Nursing Assistants)

Why Structured Interviews Improve CNA Hiring Outcomes

CNAs provide essential hands-on care. The best hires bring compassion, reliability, and emotional endurance. Structured interviews uncover how CNAs respond under stress, follow protocol, and connect with patients.

Common Types of CNA Interview Questions (with Examples)

Behavioral Questions

• Tell me about a time you helped a patient maintain dignity during personal care.

Situational Questions

• A resident refuses to eat or bathe. How do you respond?
• You notice new bruising on a patient. What’s your process for reporting?

Technical/Care Knowledge

• What’s your protocol for safe patient transfers?
• How do you manage multiple residents needing assistance at once?

Compassion and Empathy Questions

• How do you emotionally handle end-of-life care?
• What motivates you to care for others every day?

Role-Specific Deep Dives

• Long-Term Care: How do you build rapport with residents over time?
• Hospital CNA: How do you assist nurses during shift changes?

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FAQs About Interviewing CNAs

Q: Should I include physical capability assessments?
A: Yes, when appropriate. CNA roles often require lifting, repositioning, or long periods of standing.

Q: Can structured interviews help with retention?
A: Yes. Clear expectations and skill-based screening reduce early exits and improve job satisfaction.