How GumGum flipped their new hire turnover rate upside down

The Solution

Crosschq’s reference checking platform was integrated into GumGum’s existing hiring workflows in snap. With an implementation time of less than 15 minutes, GumGum’s recruiters were able to launch role-specific reference survey requests to their candidates on day 1.

According to Jessica Trujillo, Sr. Talent Acquisition Coordinator at GumGum, “Crosschq has added value by allowing us to make better and faster decisions on hiring with the data that is being collected. I appreciate the in-depth data points it provides to our hiring manager/teams. I love hearing how “WOW’d” our internal stakeholders are when they first receive a completed Crosschq360 report. This is a great tool to help strengthen our partnership across all hiring teams.”

GumGum immediately saw significant improvement in the quality, quantity and impact of their candidate intelligence data, which better informed hiring decisions and created efficiencies in their hiring process to give recruiters time back to spend on more strategic initiatives.

However, some of the biggest benefits of Crosschq have come in post-hire usage of reference checking data. Hiring managers treat Crosschq reports as a pre-hire 360 review, with the data informing a new hires onboarding and development plan by identifying candidate motivations, the management styles they thrive under, remote work capabilities, and more.

And Crosschq has helped GumGum source more qualified candidates, by creating a reference referral network where references can opt into learning about GumGum’s other open roles. Crosschq couldn’t be happier to help GumGum source, hire, and retain their top talent today and long into their bright future.