How to Use AI for an Interview: A Step-by-Step Guide for Hiring Teams

The Expanding Role of AI in the Interview Process

AI has quickly become a valuable tool for hiring teams looking to improve speed, consistency, and candidate quality. But “using AI for interviews” doesn’t mean handing over the entire process to a machine. It’s about using AI to support better decision-making while keeping human judgment at the center.

Understanding where and how to use AI during interviews can help companies improve both efficiency and candidate experience.

Step 1: Use AI for Candidate Screening Before the Interview

Before interviews even begin, AI can help reduce your applicant pool to the most qualified candidates.

Key ways AI supports pre-interview screening:

• Resume parsing and ranking based on role-specific criteria

• Automated skills assessments

• AI-generated candidate fit scores

By the time a recruiter schedules interviews, they’re already focusing on the most promising applicants.

Step 2: Generate Tailored Interview Questions with AI

AI can help create structured, relevant interview questions in seconds. Instead of relying on generic templates, hiring managers can input job details and desired competencies, and the AI suggests targeted behavioral and situational questions.

For example, platforms like Crosschq offer AI-supported tools that align interview questions with role requirements, improving consistency across interviewers.

Step 3: Get Real-Time Interview Guidance

Some AI tools offer in-interview support for hiring teams. This might include:

• Prompting interviewers with follow-up questions based on candidate responses

• Highlighting key behavioral signals to watch for

• Tracking interview pacing and ensuring all required topics are covered

These features help reduce interviewer bias and ensure a fair, complete assessment.

Step 4: Use AI for Interview Scoring and Feedback Summaries

After the interview, AI can analyze interviewer notes and scorecards to identify evaluation patterns.

Benefits include:

• Flagging inconsistencies in scoring

• Summarizing qualitative feedback

• Highlighting top candidate strengths and potential risks

This makes it easier for hiring teams to compare candidates objectively.

Step 5: Feed AI Insights Back Into Your Hiring Workflow

The value of AI doesn’t stop with one interview cycle. Over time, AI tools can help you refine your interview questions, identify which attributes predict on-the-job success, and optimize your overall hiring process.

Platforms that integrate interview data with quality of hire metrics—such as Crosschq—make it easier to track long-term outcomes and improve future hiring decisions.

Best Practices for Using AI in Interviews

While AI can significantly improve your interview process, there are important guidelines to follow:

Stay Transparent with Candidates
Let candidates know when AI tools are part of the process to maintain trust and meet privacy standards.

Don’t Replace Human Judgment
AI is a decision-support tool, not a decision-maker. Final hiring decisions should always involve human oversight.

Train Interviewers on AI Tools
Make sure your team understands how to use AI-generated insights effectively.

Common AI Interview Tools (And What to Look For)

When selecting AI interview tools, consider platforms that offer:

• Customizable question banks

• Structured scoring frameworks

• Integration with your ATS

• Analytics on interviewer performance

Solutions like Crosschq focus on structured, competency-based assessments that integrate seamlessly with hiring workflows.

FAQs

Is AI interviewing software expensive?
Costs vary by platform and feature set. Many tools offer tiered pricing based on company size or hiring volume.

Do candidates prefer AI-assisted interviews?
When used responsibly, AI tools that streamline the process without feeling robotic can actually improve candidate experience.

Can AI interview tools integrate with existing HR software?
Yes. Many leading platforms, including Crosschq, offer integrations with applicant tracking systems and other HR tools.