Crosschq Sub-Processors

Last Updated: October 6, 2022


  Entity Name Purpose Country DPA/Terms of Service URL
  Amazon Web Services Amazon Web Services (“AWS”) is a subsidiary of Amazon providing on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis. These cloud computing web services provide a variety of basic abstract technical infrastructure and distributed computing building blocks and tools.

Crosschq leverages AWS to run all production services, including but not limited to EC2, Elastic BeanStalk, Route53, Cognito, CloudFront, RDS, ElastiCache and SQS
United States
  Catalyst Software, Inc. Catalyst provides software used by Crosschq's customer success team to securely monitor customer usage, KPIs, and other information that makes supporting our customers easier and more efficient. United States
  Fingerprint, Inc. FingerpinrtJS is a service that collects device information on a job candidate’s and reference’s browser to provide a unique device identifier number. Crosschq uses the information obtained from FingerprintJS to detect if the same device has been used to complete multiple surveys, an indicator that the candidate may be “faking” their references.. United States
  Mailchimp (an Intuit subsidiary) Mailchimp is an email-sending and automation platform. Crosschq uses Mailchimp to send regular emails to users about new features and company updates.
  Mailgun Technologies, Inc. Mailgun Technologies, Inc. (“Mailgun”) is an email campaign service provider used within Crosschq to send notification emails to job candidates, team members, and references. The primary information Mailgun has access to is the email addresses of recipients of the emails and the content of the emails themselves.  United States
  MongoDB, Inc. MondoDB is the developer of mongoDB, an open-source database created to store documents. MongoDB provides a hosted service called Atlas, which helps Crosschq more easily and securely manage our mongoDB database instances directly within our AWS environment. United States
  Slack (a Salesforce subsidiary) Slack is a proprietary business communication platform developed by the American software company Slack Technologies. Slack offers many IRC-style features, including persistent chat rooms organized by topic, private groups, and direct messaging. Crosschq sends messages and notifications through Slack that might contain PII through Slack. Organizations using Crosschq services can turn this Slack integration on/off within their account. United States
  Twilio, Inc. Twilio’s development platform provides the APIs from which Crosschq sends SMS to job candidates and references. Twilio has access to the candidate and reference information required to send each SMS. United States
  Zendesk, Inc. Zendesk is a provider of customer support software. We use Zendesk to log and prioritize customer issues, questions, and other support requests. United States