Headway accessed pipeline diagnostics & achieved 43% increase in accepted offers

The Solution

TalentWall™ provided a way to quickly and easily “scrub” Headway’s pipeline as needed, ensuring best candidate management practices were being used. It also ensured people were moving quickly and smoothly through the hiring funnel and any issues with the pipeline could be swiftly surfaced and diagnosed.

Unlike competing tools and platforms, TalentWall™ was easy to set up, intuitive to use, and it only took a couple of sessions with the Crosschq team to get Headway’s entire team on board, including all of their hiring managers, interviewers, talent teams, and even their CEO!

But where Headway was really able to leverage the diagnostic capabilities of TalentWall™ was in their hiring efforts for the engineering department. At the outset, their pass-through rates, on-site interview completions, and job offers just weren’t matching up.
The interview process itself was ultimately revealed as a key area for improvement — increased consistency was needed in second interviews to make progress with candidates. More clarity was required across the interviewing and evaluation stage of the hiring funnel.