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The Complete Guide to HR Management

When it comes to HR management, there are several critical things that you need to keep in mind each year. Becoming an effective HR manager means keeping your finger on the pulse of your organization as well as learning more about the other options and opportunities available to you. 

Here is a complete guide to HR Management including ten key areas to help keep you up-to-date:


Every year, there are a variety of HR trade shows and events to attend. Here are a few to check out this year:


A variety of human resources book releases can help keep you informed about the latest changes in the industry. Check out:

Tools and Technologies

Finding the right tools and technologies for your organization can make a huge difference in everything from hiring practices to how you manage the employees across your organization. They can help take your organization to greater practices, including:

  • Crosschq, which allows for better, data-driven hiring practices to effectively hire employees who will be a good match for your organization. The Talent Intelligence Cloud Platform™ includes: Crosschq 360 digital reference checks which reduce unconscious bias in the hiring process, Crosschq Recruit, a candidate referral sourcing solution to fill your talent pipeline with 100% opted-in candidates, and Crosschq Analytics your single source of truth for quality of hire. 
  • Sage HR, which can make it easier to keep track of vital employee records in one location.
  • Communication platforms, including options like Slack, Zoom, Google Meet, and more that can allow you to connect more effectively with your employees and keep track of their latest challenges and needs, no matter where they are.

Best Practices

The best practices for HR and management change on a regular basis as people learn more effective ways to manage and keep track of employee needs. HR best practices for 2022 include:

  • Creating a fair evaluation policy that makes it easy for employees to know how they're being judged and what's important to them.
  • Recruiting the right team members to fit your specific needs, based on their hard skills, personality, soft skills, and other factors that will contribute to their overall performance with your organization.
  • Creating an environment with strong job security.
  • Offering opportunities for growth within the organization, including training and promotion opportunities that can help employees reach their full potential.
  • Evaluating your current and future needs across the organization so that you can effectively move team members into those positions.


Effectively monitoring employee performance—and providing them with the right tools, like Crosschq Analytics, to accomplish their goals—is critical to the overall success of the organization as a whole. HR should:

  • Use the right performance metrics. It's critical to know how employees are doing based on their specific job responsibilities, including the things that those team members are actively responsible for.
  • Provide a clear picture of exactly what those job responsibilities and performance metrics are to every employee. 
  • Monitor employee performance and offer regular feedback so that employees can make changes to help both them and the organization as a whole.
  • Listen to what employees have to say about their performance and the performance of their colleagues so that the performance evaluation is a dialogue, not just a top-down lecture.

     HR Management Guide

Talent Management

Talent management is about much more than just ensuring that you have employees in your existing positions. It also means:

  • Knowing what your organization will need in the future, particularly as it grows.
  • Considering what skills you already have in-house.
  • Determining what employee needs will look like in the future, including what training and development you may need to offer for those employees. 


Learning and development often fall within the HR umbrella because HR is expected to keep up with employee talent and needs and guide them to the right training opportunities each year. An effective HR department:

  • Helps employees continue to learn and grow through the duration of their time with the organization.
  • Provides employees with information about what learning and development opportunities are available to employees at any given time.
  • Understands what the needs of the organization look like so that employees can be guided to more effective training opportunities.

Total Rewards

The combination of benefits, compensation and rewards that employees are offered has become increasingly important to many employees—and as a result, to the organizations that want to hire them. An effective HR department ensures:

  • Salary meets market standards
  • Outstanding employees receive appropriate rewards
  • Employees are offered benefits that fit their needs

Talent Analytics

Your HR department is responsible for knowing how the talent within your organization performs. By using software solutions like Crosschq Analytics, you are always informed on how your employees are performing, including:

  • Which employees are superstars 
  • Which employees are at risk for early churn
  • Skill gaps are identified so programs can be easily put into place
  • What skills are needed in order to fill future roles within the organization or to help the organization succeed in the future

Employee Experience

The employee experience is an important, ongoing part of retaining employees. It starts with the onboarding process: bringing employees on board in a way that makes them feel supported and important. It also includes:

  • Retention efforts: what are you doing to keep your employees?
  • Engagement efforts: are employees engaged in the workplace? What do they need to help them become more engaged?
  • Management efforts and how employees connect with the team as a whole. 

Keeping up-to-date with the latest HR trends is an ongoing process—as is managing talent and ensuring employee engagement throughout your organization. 

Crosschq can help you reach out to a wide pool of potential candidates, filter through the ones that are likely to be the best match for your organization, and carefully evaluate the odds of employee success.

Contact us
today to learn more about our software solutions and how they can benefit your organization.

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Debra Carney

by Debra Carney

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